PayPal’s Board Finally Pulled the Ripcord

PayPal’s Board Finally Pulled the Ripcord

PayPal paired a softer outlook with a CEO change. That combination tells you the board lost patience with execution.

And this wasn’t a smooth handoff.

Alex Chriss is out immediately. The CFO, Jamie Miller, is stepping in as interim CEO for the next month until Enrique Lores starts March 1. That’s a break in the chain of command, not a smooth handoff.

Boards can live with volatility. What they struggle to live with is the sense that execution still isn’t getting sharper, even after time, resources, and promises.

PayPal still has scale and distribution. What’s been harder is sustaining momentum in the most profitable parts of the model, the areas that used to do the heavy lifting.

A reset like this usually points to a familiar diagnosis:

➤ priorities got scattered
➤ accountability lines got fuzzy
➤ decisions weren’t turning into durable results

So the board pulls the most powerful lever it has before the business model deteriorates beyond repair: leadership.

When a board makes a change this abruptly, what’s the first sign you look for that the reset is actually taking hold?

🔗Source:
PayPal Shares Sink on CEO Exit, Disappointing 2026 Profit Forecast

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The Market Is Broadening. That Changes the Leadership Test